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Custom Timeframes

Space Availability:

Please be aware we sometimes have a wait list between 1-6weeks depending on how full our custom lists are, please contact us with your specific inquiry so we can let you know the timeframe in which we can start your order.

Custom Made Items:

Normal lead time for custom made products is 3-4 weeks (not including shipping) after your order and full payment has been received.
Should your order not arrive after this time frame, please contact us.

Mixed Orders:

Orders containing both non custom AND custom made items will have a normal lead time of 3 weeks after your order and full payment have been received.

Rush Orders:

We do not offer a rush order service, however we can occasionally fit orders in and have them 'rushed'.

Placing Orders:

Once an order has been arranged via sales@madewithsugarandspice.co.nz a custom order will be created for payment to be processed, this can be found here.          https://madewithsugarandspice.co.nz/collections/custom-orders/Custom

If you need your order by a certain date, please contact us BEFORE placing your order to ensure we can get it made and dispatched in time, as we are not always able to fit them in.

We cannot guarantee couriers, but will do our best to get your order to you for when you need it.